Frequently Asked Questions

Need a Log-in?

If you do not currently have a log-in to the My Account section of GuildMortgage.com, and you want to access your loan information online, then please register for a log-in:
https://myaccount.guildmortgage.com/guild-home/my-account/login/

Already have a Log-in?

If you already have a log-in to the My Account section, and you want to manage an additional loan using the same log-in, then:

  1. Log in to your account. Log-in here.
  2. Click on the “Attach a Loan” option in the sub-navigation.
  3. Type in your 10-digit loan number in the “Add a Guild loan to your account” field.
  4. Click the yellow “Save Changes” button at the bottom of the screen.
  5. When the screen reloads, there should either be a bright green message declaring success, or a bright red error message with further instructions!

Where can I learn more about property taxes?

Where can I learn more about escrow accounts?

How do I read my Loan Activity Statement?

Understanding a delinquency notice

Where can I learn more about property insurance?

What fees are associated with servicing my loan?

How can I make a principal only payment?

Click Here to learn more about making payments.

Click Here to learn more about One Time ACH FAQs.